Vision Statement:
To design and create custom
invitations, keepsake scrapbooks and party supplies that will express
my customers individual personalities.
Mission Statement:
At Princess Books by JMH, my mission is
to create lifelong memories for my customers by using innovative,
unique, inspirational, high quality, and long-lasting custom
products. I will provide outstanding customer service to my customers
by showing respect and common courtesy. I will maximize my profit
potential by relying on word of mouth; this is achieved by
maintaining 100% customer satisfaction.
Value Statement:
- Proud to be serving my community and
surrounding areas.
- Respect the different cultures and
heritages of my customers. I will speak thoughtfully and listen
whole heartedly.
- Inspire individuals to be creative
through the use of my knowledge, tools, products, ideas, and
services.
- Network with local small business to
provide a chain of resources for my customers.
- Compassion- seek understanding and
practice patience with my customers.
- Engagement- welcome changes from
internal or external trends, practice teamwork, encourage
curiosity, and be enthusiastic on a
daily basis.
- Support our community by holding
fundraisers and participating in community service.
- Superior customer service by not
saying NO, instead I will suggest alternatives to an idea(s) or
situation(s).
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